Make sure you are on the computer used to sync media to your mobile device. However, on Android devices, we have seen cases when directly downloading onto the device has worked.
If you don't sync media, for Apple devices, these instructions will walk you through how to alternatively load the eBook onto your device.
For Android devices, if directly downloading onto your device does not work, we recommend transferring the eBook onto your device through Google Drive or Dropbox. You will also need to install an eBook reader app; we recommend Aldiko Book Reader or Moon+Reader.
Enter your download code and click GO!
Once downloaded, simply sync or transfer the eBook onto your device.
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